Privacy
Policy
Last updated: July 2026
MEPAX (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share information when you visit our website or contact us.
1. Who we are
MEPAX is a global industrial communication agency. For any privacy-related request, you can contact us via our contact form or at contact@mepax.com.
2. Data we collect
We may collect the following categories of information:
- Identity & contact data — name, company, email address, phone number, and message content when you use our contact or customer-access forms.
- Technical data — IP address, browser type, device information, and pages visited (typically via cookies or similar technologies).
- Usage data — how you interact with our website (pages viewed, time spent, referring URLs).
3. How we use your data
We use personal data to:
- Respond to your enquiries and provide our services;
- Operate, secure and improve our website;
- Send relevant information when you have requested it or where we have a legitimate interest;
- Comply with legal obligations.
4. Legal bases
Depending on the context, we process your data based on your consent, the performance of a contract or pre-contractual steps, our legitimate interests (e.g. securing and improving our services), or a legal obligation.
5. Cookies
Our website may use cookies or similar technologies to ensure proper functioning, remember preferences (such as theme), and measure audience. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
6. Sharing of data
We do not sell your personal data. We may share it with trusted service providers who help us operate our website or deliver services (hosting, email, analytics), strictly under appropriate contractual safeguards, or when required by law.
7. Data retention
We keep personal data only as long as necessary for the purposes described above, or as required by applicable law. Contact messages are typically retained for a limited period needed to handle your request and related follow-up.
8. Your rights
Subject to applicable law (including the GDPR where it applies), you may have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may also withdraw consent at any time where processing is based on consent. You can lodge a complaint with your local supervisory authority.
9. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or alteration. No method of transmission over the Internet is fully secure; we continually improve our practices.
10. International transfers
As a globally operating agency, your data may be processed in countries outside your country of residence. Where required, we ensure appropriate safeguards for such transfers.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will be revised accordingly. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact
For questions about this Privacy Policy or to exercise your rights, please contact us.